TECHNOLOGY ADVISOR

Duties and Responsibilties

1. The Technology Advisor supports the WISE Administration, Committees, Groups, Clubs, Task Forces, and Members as needed.

2. Support of Membership Management:

   • These activities are in support of WISE’s membership management software. We currently use Wild Apricot for membership, website, course registration, contact management, and donations.

   • Maintains Wild Apricot site (https://assumptionwise.org).

   • Reviews, upgrades and communicate new and changed features to staff and members.

   • Reports issues to Wild Apricot technical support.

   • Installs and updates security certificates.

   • Customizes look and feel, including CSS and JavaScript extensors as needed.

   • With office staff, adds courses and events with pricing and tagging.

   • Creates online course registration page from courses (events).

   • Prepares reports for the Council, Office Staff, and Class Assistants using API, Excel, and Access tools on Linux and Windows and/or Mac.

   • Maintains SEO features.

   • Monitors site usage with Google Analytics.

   • Develops and manages other integrations using Integromat and, soon, Zapier.

3. Manages online payments:

   • WISE currently uses PayPal as its online payment processor.

   • Manages credit card payment interface between Wild Apricot and PayPal.

   • Processes PayPal refunds.

   • Monitors PayPal usage.

   • Identifies potential problems with PayPal should they occur.

4. Reviews other membership management software, payment processor, and other products and services and makes recommendations as needed.
   Supports the Communications Committee:
   
   • Manages and supports MailChimp software for bulletins and blogs.
   • Reports on usage to the Committee and the Council.
   • Troubleshoots email issues.
   • Updates and maintains the website content.
   • General technical support:
     

   • Coordinates WISE technical activities with Assumption IT.

   • Reviews and recommends hardware and software for WISE use.

   • Assists WISE members and Instructors with classroom and, as time permits, personal technology.

5. Works with the Director and the Office Manager.
   • Ensures that WISE potential Members, Members, and Instructors are familiar with the technology of Zoom.
   • Ensure that all duties and responsibilities conform with the Policies of Assumption University, and the WISE ‘Policies’ document.
   • Ensures that all functions of the Committee conform with the mission and values of WISE.
   • Fosters a culture of teamwork, respect, acknowledgement, participation, inclusivity and transparency.